The Red Tape Chronicles has a new post discussing how the Federal Communications Commission has denied a Freedom of Information Act request for information on the reliability of cell phone service providers due to potential Homeland Security considerations.

Yet another example of the ridiculous nature of government expansion and irresponsibility swept under the rug of 'national security.' From the Red Tape Chronicles story:

Consumers have no idea how reliable their cell phone service will be when they buy a phone and sign a long-term contract. The Federal Communications Commission could offer some guidance, but it won't. The agency refuses to make public a detailed database of cell phone provider outages that it has maintained since 2004.

A federal Freedom of Information Act request for the data, filed in August by MSNBC.com, has been rejected by the agency. The stated reasons: Release  of the information could help terrorists plan attacks against the United States, and it would harm the companies involved.

Complaints about cell phone service are near the top of every list of consumer gripes. The Illinois attorney general’s office, for example, last year ranked cell phone complaints as the fourth-most-common complaint, trailing only gas prices, credit card firms and home improvement scams.

To find out if a cell phone carrier service will be reliable, consumers are forced to buy a phone, then use it at home and on their normal commuting routes. Callers generally get 30 days at most to return a phone if the service doesn’t work well enough.

But that test won’t reveal anything about carriers’ periodic outages.

Read the entire story at Red Tape Chronicles

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